Terms and Conditions

1. Introduction

These Terms and Conditions ("Terms") govern your use of vandbruno.net, our client portal, the documents we share with you through secure links, and the services offered by V and Bruno LLC ("V and Bruno", "we", "us", or "our"). By using any of them, or engaging our services, you agree to these Terms. If you do not agree, please do not use them.

2. Our Services

V and Bruno provides web design, web development, and related digital services. The specific scope, deliverables, timeline, and fees for any engagement are set out in a proposal or agreement between V and Bruno and the client. If that proposal or agreement says something different from these Terms, the proposal or agreement applies.

3. Enquiries

Sending us an enquiry through our website does not create an agreement between us. Any budget range or timeline you give us, and any estimate we give you before a proposal is accepted, is for guidance only. An engagement begins when a proposal or agreement is accepted.

4. Use of Our Website

You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the site. You must not attempt to gain unauthorised access to any part of our website or systems, or interfere with their security or operation.

5. The Client Portal

• Access to the client portal is by invitation, for our clients and the people they nominate. You must keep your password, sign-in links, and any document passwords confidential, and tell us straight away if you think someone else has used them. You are responsible for what is done through your account.
• We may pause or end your access, for example when an engagement ends, if payment is overdue, or to protect the security of the portal or other users.
• We work to keep the portal available and accurate, but it is provided as it is and may occasionally be unavailable for maintenance or for reasons outside our control. It is not an archive: see section 10 on keeping your own records.

6. Proposals, Contracts, and Electronic Acceptance

We may send you proposals and contracts to review and accept online. When you accept one by entering your full legal name and confirming, you agree that this is your electronic signature and that it binds you, or the organisation you represent, in the same way as a handwritten signature, to the extent permitted by law. You confirm that you are authorised to accept on the organisation's behalf.

To evidence the agreement, we record the name and email address you enter, the date and time, your IP address and browser details, and a copy of the document exactly as you accepted it. Once accepted, a document cannot be changed; any changes need a new or amended agreement.

7. Intellectual Property

All content on this website, including text, graphics, logos, and images, is the property of V and Bruno LLC or its licensors and is protected by applicable intellectual property laws, unless otherwise stated. You may not reproduce, distribute, or create derivative works from this content without our written permission.

Ownership of deliverables produced for a client engagement is addressed in the applicable project agreement.

8. Client Responsibilities

When engaging our services, clients agree to provide accurate information, timely feedback, and any content or access required for us to complete the work. Delays in providing these items may affect project timelines.

9. Invoices and Payment

Fees, invoicing schedules, and payment terms for any engagement are set out in the applicable proposal or agreement. Each invoice has its own invoice number; please quote it when you pay. Payment is made by bank transfer to the account shown on the invoice, in the currency shown, and we issue a receipt once payment is received. Prices exclude VAT where the invoice says so. Late payment may result in a pause of ongoing work, and of portal access, until outstanding amounts are settled.

10. Keeping Your Own Records

We provide proposals, contracts, invoices, receipts, project plans, and other documents digitally, through the client portal and secure links. You are responsible for saving your own copies of every document that matters to you to your own systems, as soon as you receive or accept it, and for keeping those copies for as long as you need them, including for your own accounting, tax, and legal records. Documents can be saved as PDF from the portal or the document's page.

We keep backups of our records, but no digital service can be guaranteed against loss. An outage or failure at a hosting or infrastructure provider, a cyberattack, or another event outside our reasonable control could make documents temporarily or permanently unavailable. If that happens, we will make reasonable efforts to restore them, but we cannot guarantee that we will be able to. To the extent permitted by law, we are not liable for any loss that results from a document not being available from us.

Your access to the portal may also end, for example when an engagement ends (see section 5), so please do not rely on the portal as your only copy of any document.

11. Third-Party Links and Tools

Our website may contain links to third-party websites, and we use third-party providers to run it, such as hosting and analytics providers. We are not responsible for the content, accuracy, or practices of any third-party sites or services.

12. Limitation of Liability

To the extent permitted by law, V and Bruno LLC will not be liable for any indirect, incidental, or consequential damages arising from your use of our website, client portal, or services. Our total liability for any claim relating to a specific engagement will not exceed the fees paid for that engagement.

13. Termination

Either party may terminate an ongoing engagement in accordance with the terms set out in the applicable project agreement. We reserve the right to suspend or restrict access to our website or client portal at our discretion.

14. Privacy

How we collect and use personal information, including through our enquiry form and client portal, is explained in our Privacy Policy.

15. Changes to These Terms

We may update these Terms from time to time. Any changes will be posted on this page along with an updated revision date. Continued use of our website, client portal, or services after changes are posted means you accept the updated Terms. Changes do not affect a proposal or agreement you have already accepted.

16. Governing Law

These Terms are governed by the laws of the United Arab Emirates, without regard to its conflict of law provisions.

17. Contact Us

If you have any questions about these Terms, please contact us at vladimir@vandbruno.net.